We think our work speaks for itself, so please feel free to visit our shop for a look around! You can also read the testimonials from our recent clients online!Ĭlay Auto Body is a Certified Collision Expert for Acura, Chrysler, Dodge, Fiat, Honda, Infinity, Hyundai, Jeep, Kia, Nissan, and Ram vehicles! Elite Customer Service.As a family-run business, nothing is more important to us than being there for our customers, and that starts with providing unquestionable quality in our services.We perform auto body repairs, glass replacement, auto paint service, and more!.Whether you are looking for simple dent removal or extensive repairs after a major accident, our team of certified auto technicians is here to help! For over 60 years, drivers of all makes and models have trusted us as their collision repair provider, making us the most experienced team in the Boston area. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Clay Auto Body is known for our high-quality collision services in Newton, Massachusetts. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. You have showed your true colors in the 5 months of experience I have had with you.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Don't try to cover a poor customer service experience with lies on my review to attempt to maintain a positive reputation in the community. I was told to wait and let warranty handle it and that was drug out as long as you could possibly imagine. I was never given the option of selling it back when the turbo went out two days after I drove off the lot. Note taken for future purchases for a local customer and disappointed owner. The service department and Dalton have been great, but wish I could say the same with the sales side. If you want to be treated like a respected customer with any service, I WOULD NOT recommend this dealer. Spoke to the sales department about trading it in for something else and they offer $27,000 for a vehicle that I paid over $40,000 not even 6 months ago. Truck has since started acting up again and have it checked out and no one can find any issues. I dealt with Dalton in service and he was great to work with and got me a truck to drive during the repair that took almost a month. I had this truck for 2 days and it was shutting off and and ended up being a bad turbo on the Titan XD diesel engine. I bought a used vehicle 5 months ago with the extended warranty. Its either a Poor or fraudulent mechanical team at Newton Nissan Read More In all, it was about a month before I could drive my Titan for fear of the engine blowing at any minute. They also cost me money with rental cars and services that shouldnt have been done, because I could have brought my truck to ******* at the beginning of this move, by being incompetent. I want my money returned for the bogus/fraudulent diagnostics. There has been zero issues with the truck at all. I drove this truck 12 hours straight from Tennessee to ******* the next day. The cam and crank shaft sensors were going crazy because of old oil and nothing was wrong with the engine in the Titan. He also kept the oil in case I needed it later. He also asked how the dealership knew there was sludge in the oil if they didnt drain the oil from the engine? Then told me there was nothing wrong with the engine and zero sludge was found in the oil. He changed the oil and air filter and reset the computer. I then took my 2017 Nissan Titan to a trusted mechanic. I refused the service and paid them $97 for the diagnostics. It would be $16,000 to replace the engine. They came back and said that I had sludge in my oil and needed a new engine. I took my truck to Newton Nissan for a check engine light and told them that the oil change was due.
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